Flexible design and storage
The Cync’s white oval case measures 4.7 x 3.1 x 1.4 inches (HWD), and its rounded base and mounting arm allow you to tilt and swivel the camera in all directions for the perfect viewing angle. The base acts as a desktop stand, but you can also attach it to the wall or to the ceiling using the included mounting hardware. A sliding privacy shutter on the face of the camera lets you block out the lens and the built-in microphone, while the microSD card slot is on the right side. The back includes a reset button and a USB power port.
The camera captures 1080p video and uses infrared LEDs for black and white night vision. It has a motion sensor, ambient light sensor, microphone and speaker for two-way talk and voice detection, and a 2.4GHz Wi-Fi radio to connect to your home network. The camera records video and sends push alerts when it detects people, sound, or other movement.
To view video recordings, you have to pay for a CAM Cync subscription, which costs $3 per month or $30 per year. This plan supports a single camera, allows you to keep two weeks of video, and enables you to filter clips by detection (sound, motion or people). Alternately, if you want to avoid subscription fees, you can buy a microSD card (up to 32GB) to store recordings locally.
The camera works with other smart devices via Amazon Alexa and Google Assistant actions, and lets you stream video to compatible smart displays via voice commands, but it doesn’t work with Apple’s HomeKit platform. It also lacks IFTTT support, and therefore cannot interact with the dozens of third-party smart devices that the service offers. It can’t run other Cync devices either.
Cync Mobile App
The camera uses the same Cync mobile app (available for Android and iOS) as the company’s internal and external smart plugs. Tap the Cameras panel on the home screen to see a list of your cameras, and select the name of the camera to watch the live stream from that device. Below the video panel are the speakerphone mute, two-way talk, manual video recording, and snapshot buttons. Below the buttons are video thumbnails that you can filter by event (action, noise, or people)—tap any thumbnail to view, download, or delete the video. The Privacy Mode button at the bottom of the screen allows you to disable the camera and microphone.
To access the camera settings, tap the gear icon in the upper right corner and choose Edit Internal Camera. Here, you can modify the Wi-Fi settings; change the name of the camera and customize the room; Select the video quality setting; Flip the video Turn off the status LED; Enable audio recording and night vision. Detection settings allow you to configure motion and sound sensitivity settings; Create movement zones enabling people detection; Prepare notification schedules.
Simple and reliable
It didn’t take long to set up Cync Camera. I already had the Cync app on my phone from a previous review, but if this is your first Cync device, you need to download the app and create an account.
To get started, I clicked the Add Devices button on the app’s home screen, selected Indoor Cameras, and then turned on the camera. When the LED started blinking blue, I clicked next, and allowed the app to use my phone’s location services, enable notifications, and choose my home Wi-Fi. I entered my Wi-Fi password and held my phone in front of the camera so it could scan the QR code that appears on the screen. After a few seconds, I heard a ring. I clicked next and the camera immediately connected to my network. For the device to appear in the Cync and Alexa device list, the last step was to give the camera a name and location.
The Cync camera delivered solid 1080p video quality in the test. Colors looked crisp, with good saturation during the day, while black and white night video looked evenly and sharply lit to about 30 feet away. Motion and sound alerts appeared instantly, as well as clips associated with those events; The camera did an excellent job of identifying motion caused by a person as well. I had no trouble streaming video from the camera to the Amazon Echo Show, while I set up an Alexa routine to turn on the Wyze Bulb when the camera detected the motion running unimpeded.
The GE Cync smart indoor camera allows you to monitor what’s inside your home without spending a lot of money. It can detect motion and sound events, lets you choose between local and cloud storage options, and delivers 1080p video. However, our Editors’ Choice award winner, the $51.99 Eufy Indoor Cam 2K Pan & Tilt P24, records sharper clips, offers mechanical pan and tilt controls, and supports Apple HomeKit. For less, the $35.98 Wyze Cam V3 (another Editors’ Choice winner) works both indoors and outdoors, and offers IFTTT support for greater interaction with third parties.
The GE Cync indoor smart camera lets you monitor activity inside your home and stream video to smart displays, but competitors offer more third-party integrations.
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