The Xbox One console is not recognized by a Windows PC
If your Windows PC doesn’t recognize your Xbox One console, its batteries may be dead. Replace the batteries and check again. If that works, you will save time on the following troubleshooting methods. If that still doesn’t work, try the solutions to fix the problem.
- Check your USB cable
- Run the Hardware and Devices troubleshooter
- Check for Windows Updates
- Universal Serial Bus Controller Update
- Switch to USB data cable
Below, we’ve explained all of these fixes in detail.
1]Check your USB cable
First, plug your Xbox One controller into another USB port. This will let you know if the USB port is working fine. If Windows does not recognize your console on another USB port, the USB cable may be damaged. To check this, connect the controller to another computer using the same USB cable.
2]Run the Hardware and Devices Troubleshooter
Hardware and Devices Troubleshooter is a tool built into Windows devices that helps users fix hardware-related issues. Run the Hardware and Devices troubleshooter and see if it makes any changes.
3]Check for Windows Updates
Installing the latest Windows updates fixed the problem for many users. You can also try that and see if it fixes the problem for you. Here are the steps to check for updates in Windows 11 and Windows 10 computers:
- Windows 11: Open the Settings app and select File Windows Update category from the left side. Now, click Check for updates button. If updates are available, tap Download the installation file.
- Windows 10: Open the Settings app and go to “Update & Security > Windows Update. Now, click Check for updates button.
4]Universal Serial Bus Controller Update
If the above fixes resolved your issue, open Device Manager and update the Universal Serial Bus Controller driver. The steps for this are written below:
- Click on win + X keys and select device manager.
- When Device Manager appears on your screen, expand Universal Serial Bus Controllers node.
- Check if there is ASMedia USB3.0 Extensible Host Driver. If yes, right-click on it and choose Driver Update.
- Now, select a file Automatically search for drivers to choose.
Windows will search for and install the latest version of the driver software (if any). This should solve your problem. If not, try the next solution.
5]Switch to USB data cable
A lot of users confirmed that using a USB data cable instead of a USB charging cable fixed their problem. If you are also using a USB charging cable to connect the controller to your computer, replace it with a USB data cable. It should work. When you connect your console by replacing the USB charging cable with a USB data cable, Windows will automatically install the Xbox One console driver and it will be displayed in Device Manager. After that, your Xbox One console should start working normally.
If that doesn’t work, open Device Manager, then uninstall the Xbox One controller driver from there. After uninstalling the driver, restart your computer. Now, connect your console to your computer and let Windows install the driver again. The controller should start working this time.
Read: Fix Error 0x800706b5 Xbox Game Pass.
Why is my computer not recognizing my Xbox One controller?
If you’re trying to connect an Xbox One wireless (Bluetooth) controller to your PC but it doesn’t connect to your PC or your PC doesn’t recognize it, your PC’s Bluetooth driver might be broken. This problem can be fixed by updating the Bluetooth driver. In addition to that, we also suggest running the Bluetooth troubleshooter and see if it helps you. If your Xbox One Bluetooth controller was working fine previously, it should be available in your Bluetooth devices list. Remove the Bluetooth device and add it again.
If you are connecting a wired Xbox One controller to your PC but your PC doesn’t recognize it, first run the Hardware and Devices troubleshooter and see if it fixes the problem. If the problem persists, check the USB cable. The USB cable may be damaged. Some users have found that the USB charging cable does not work with the Xbox One controller. If you are also using a USB charging cable to connect the console to your computer, replace it with a USB data cable.
How can I make my computer recognize my Xbox console?
If you have a Bluetooth Xbox controller, just pair it with your computer and then connect it. For a wired console, you have to use a USB cable to connect it to your computer. If your computer does not recognize your Xbox console, first check if the USB cable is damaged. Apart from that, you can also try some other fixes, like unplugging and connecting your Bluetooth controller again, update your Bluetooth and Xbox Controller drivers, etc.
I hope this helps you.
Read then: Uninstalling games from Xbox does not free up disk space.