New updates are added to the bottom of the story…
The original story (from 09 April 2022) is as follows:
Founded in 1999, T-Mobile is a giant German telecom company that operates in many countries around the world. In the United States, the company has revenue of over $68 billion and has more than 104 million subscribers in the country.
The network also has strong 5G coverage across the United States. However, the company faces class-action lawsuits after the data breach that occurred in August last year.
Adding to the problem, many T-Mobile subscribers say they receive spam in group texts claiming that their March bill was paid along with a phishing link (12, 3, 4, 5).
You can see in the image below what a spam message looks like.
For some reason over the past week I have received a lot of unwanted text messages. I’m using Google Messages and the system seems to detect these messages and automatically move them to the spam and block section of Google Messages. The thing is, I don’t want to receive a text notification every time a spam message arrives and it gets blocked. I’ve never tested this with Samsung Messages and it’s just starting to show up with Google Messages. Is there a way to disable notifications for spam messages?
Spam texting is relentless. I receive unwanted text messages 10 times a day and they are coming from an email address. And now, for the past couple of days, I’ve had several mass spam messages which are even more irritating because people are starting to reply to them and now I have an almost continuous feed of texts coming from people I don’t know and spammers…
Many subscribers seem frustrated with the persistent message “Free Message: Your bill for March has been paid” and are wondering how they can put an end to the T-Mobile spam issue.
For those who use Google Messages and are not sure how to block group messages on Android, follow the steps listed below to turn off notifications when filtering spam.
Tap and hold the Google Messages app. Click on the “i” icon. Click Notifications > Notification Categories > Turn Off Spam Protection. This will prevent the app from notifying you that spam messages have been sent to the spam section of the app.
If you own an iOS device and want to know how to block group messages on iPhone, try forwarding messages to 7726 and notifying T-Mobile. You can also block the sender, leave the group, and delete it to prevent further interaction.
Oh! You can report spam by forwarding the entire message to 7726. Information you send to 7726 may be shared with government agencies and other parties that work to combat spam and prevent fraudulent, deceptive and unfair practices. Report spam and p… https://t-mo.cc/jkx63xj2qy
Hopefully, T-Mobile will soon discover a way to prevent these scam text messages. Rest assured, we will continue to pursue further development on this matter and update this space as appropriate, so stay tuned.
First update (April 10)
01:20 PM (India Standard Time): T-Mobile has a page dedicated to spam SMS where the company explains the steps you should take if you receive unwanted text messages on your phone. You can access the page by addressing here.
Update 2 (April 11)
10:50 AM (India time): A T-Mobile employee claimed that this is a known issue that affects all carriers. Also, some users (1, 2) reply to this message with “Stop” to get rid of it, which is not helpful at all.
Update 3 (April 12)
09:20 am (India time): Android users can report this message as spam with the help of the steps mentioned on the official Google page.
Or you can just follow the following steps suggested by one of the affected users:
– Don’t reply to the text.
– Forward all text to 7726 (SPAM)
(Android only) In Google Messages, hold down the conversation, tap Block and make sure to check Report Spam, then tap OK. (source)
10:49 am (India time): The FTC (Federal Trade Commission) has now published an article telling users what to do if they receive such scam messages. You can read the full article here.
Update 4 (April 13)
09:37 AM (India time): Affected users can also report these scams on the official Google phishing page.
Update 5 (April 14)
10:23 AM (India time): T-Mobile’s Scield Shield protects users from spam and fraud calls. Hence, users can install this app to block and report these spam messages.
Update 6 (April 15)
09:42 AM (India time): T-Mobile Support on Twitter has now confirmed that they have discovered a new spam attack. Furthermore, they are working on updating filters that block texts containing known malicious links.
As we detect new spam attacks, we update our filters to block texts containing known malicious links. Do not click on links or reply to a mass thread of people you do not know and please report spam by forwarding the message to 7726 (SPAM). ^ Marcy Rivas (source)
Update 7 (April 16)
09:55 a.m. (West): T-Mobile Now Suggestion Affected users to enable the Fraud Blocking feature. To enable this, users will have to dial #662# on their phone.
Update 8 (April 18)
09:46 am (India time): One user indicated that T-Mobile or any other carrier does not send messages from a 10-digit number. Therefore, users should keep this in mind to differentiate between spam and original text message.
Update 9 (April 19)
10:29 a.m. (West): The government has reportedly issued a warning against the scam targeting T-Mobile users.
While the New Jersey Cyber Security and Communications Integration Cell (NJCCIC) has claimed this scam is the result of previous data breaches, T-Mobile has denied the claim. Furthermore, the carrier filters text that contains malicious links. More on that here.
Update 10 (April 20)
09:36 AM (India time): A user has now shared another scam message saying “Your card has been blocked” with a phishing link.
Update 11 (April 23)
04:07 PM (India Standard Time): An affected user suggested reporting the spam messages to LawHQ. It is a free spam reporting service to use as evidence to prosecute spammers.
Update 12 (April 25)
09:26 AM (India time): Users are now reporting another scam on T-Mobile that the network is offering $300 in COVID-19 relief reward to all customers.
Update 13 (April 26)
01:16 PM (Indochina time): T-Mobile broker installed PSA on Reddit. It says that T-Mobile uses t-mo.co in the URL and any other text claiming you won a prize is fake.
NoticeableWe have more of these stories in our dedicated T-Mobile section so be sure to follow them too.
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